The core of Pitman`s philosophy has always been its unique level of concern for customers and employees. One hundred years after its founding, the company continues to reflect this commitment and offers customers many practical advantages:

Complete Selection of ”Best in Class” Products

Pitman provides a full range of graphic communication products, including the latest digital imaging systems and supplies, traditional prepress items, products for the pressroom, as well as wide format ink jet, solvent and UV equipment, Ink and Media. Because the items we offer are produced by a wide variety of manufacturers, you can be sure:

• Products you purchase through Pitman will be reliable and represent the highest levels of quality and technical innovation.
• Your Pitman Sales Representative can be totally objective in helping you decide which products are best for you.
• Pitman`s ability to integrate solutions not only simplifies your selection process, but can also help you achieve operational efficiency through single-source purchasing.

Specialized Products for Specialized Industries

Pitman offers specialized supplies and equipment used by key markets in today’s graphic communications field. A full selection of products are available for customers involved in package printing, newspaper publishing, commercial printing, corporate/in-plant printing, trade shops, screen printers and sign shops.

As a Pitman customer, you can draw upon the support of our specialists who are fully trained in your particular market. From the Sales Department to Customer Service, Pitman staff members know your field and are fully up-to-date on the latest supplies and equipment. Our people have direct access to our manufacturer’s technical specialists, as well.

Operational Support Services

Choosing Pitman enables you to take advantage of many valuable support services in addition to the finest graphic communication products. We can:

• Evaluate and coordinate your particular inventory requirements, simplifying your purchasing procedures and cutting your costs.
• Offer complete invoice information on a monthly basis for customers with multiple locations, delivered in convenient disk format or on hard copy printout.
• Provide various types of audits to help you analyze costs and improve profits in ways you may not have identified.
• Offer business and financial consulting and assistance with projected purchase planning.
• Conduct workshops and seminars designed to provide technical information as well as insight into management topics such as employee training, production trends, etc.
• Provide working demonstrations of hardware, software and sundry digital imaging systems and products through our Digital Imaging and Packaging Customer Demo Centers.
• Pitman provides multiple ways to do business helping to reduce your overall transaction costs. Through the use of the Web Store, EDI or our E-services portal, you can achieve the desired results in an effective and efficient manner

Pitman Company Professional Services

As a Pitman customer, you have access to ongoing technical support from manufacturer certified technical professionals who receive continual training and updated instructions insuring they have all the knowledge needed to support the latest technologies. Thanks to our solid relationship with manufacturers, you also have access to manufacturer technicians to assist in an expedited solution. Technical help is available for:

• Initial product selection
• Equipment layout
• Workflow planning
• Delivery and installation
• Employee training
• Follow-up support.

Coast-to-Coast Coverage

Because Pitman has distribution locations throughout the country, we understand the national scope of our customers` businesses and are the logical supplier for those with multiple locations of their own.

Since we staff each branch with long-term residents of the area, working with Pitman means you receive attentive service from people who know how business is done in your community and who care about its success.

Proven Reliability

Pitman Company has served the graphic communications industry since 1906. Today we’re the largest independent graphic communication supplier in North America. You can be certain that Pitman:

• knows the graphic communication industry
• is 100% committed to it
• understands your specific area of the industry
• can help improve your methods of production
• can be relied upon for long-term support
• is financially strong and stable.

Emphasis on Customer Service

Because Pitman is an ESOP company, our employees are totally dedicated to customer service. From our trained sales force to our market segment specialists to our customer service representatives, you’ll find them to be the finest professionals in the graphic communication industry.

• The Pitman Web Store provides direct access to online ordering, pricing information, and product availability.
• Pitman Company offers a powerful customer purchase analysis software tool called CPA to allow customers the capability to analyze their Pitman purchases using personalized graphs and reports.

Other Programs and Services

• Pitman Company conducts frequent workshops designed to provide technical information as well as insight into management topics such as employee training, production trends, etc. Our application specialists and vendor partners can also provide on-site or off-site training for the products and systems we sell.